Net revenue retention
104%/ 110%
Team · By Q4 2026Revenue from last year's customers today ÷ their revenue a year ago
On track95% of target
Renewals closedOn track
7/ 9
Me · By Q4 2026

Renewals due this quarter that are signed

Healthy accountsOff track
18/ 20
Me · By Q4 2026

My accounts rated green in the monthly health check

Days to go liveOn track
34/ 30 days
Team · By Q4 2026

Average days from signed contract to first active use

Customer satisfactionOn track
4.4/ 4.5
Company · By Q4 2026

Average CSAT score after a support case, out of 5