| Name | Role | Organisation | How you know them | Last contact |
|---|---|---|---|---|
| Lena Hoffmann | Support team lead | Brightlane | Escalations go through her. | 2 Oct |
| Daniel Reyes | IT lead | Harbourline Logistics | Owns the rollout at Harbourline. | 6 Oct |
| Tom Becker | Account executive | Brightlane | Sold Harbourline and Fernwood; we share those accounts. | 7 Oct |
| Maya Okafor | Head of operations | Tallow & Co | Main contact at Tallow & Co, my largest account. | 8 Oct |
| Priya Nair | Product manager | Brightlane | Owns reporting in the product; my route for customer feature requests. | 9 Oct |